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Category: Member Service

Association Websites and Member Engagement

May 26, 2016

Today I participated in a webinar presented by Kinsey Mahan of MemberClicks, an association management system that one of my clients utilizes. She discussed Your Website: The Mothership of Online Member Engagement. Kinsey provided the following tips on website content: … Continue reading →

Posted in Communications, Marketing, Member Service, Mobile, Social Networking, Web

Member Services: How do you personalize member experiences?

September 15, 2013

The National Speakers Association – Illinois recently sponsored an educational program for members and aspiring professional speakers.  The event featured Barbara Glanz, who produced the story of Johnny the Bagger.  Barbara trains on customer service.  She advises employees to provide a … Continue reading →

Posted in Member Service, Membership, NSA-IL, Uncategorized | Reply

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